Man they are really pushing the “we don’t care about customer opinion” to another level. Serious ego issues in play here.
I don’t think the issue is “they don’t care about customer opinion”, I think it’s that the customer opinion they care about is different than the one they cared about before.These two articles are definitely only anecdotal and written with a lot of loaded messaging, but still provide some interesting things to consider:
“In 2020, Asian economies will become larger than the rest of the world combined – here’s how” – July, 2019
“In China, Women Buy Up Luxury Cars as a Symbol of Their Newfound Power” – August, 2017